WordPress Support

Need help maintaining WordPress?

Overview

This premium WordPress support service is available to anyone, at any hosting provider. This offers assistance or fixes for WordPress-related issues, which can be complete in under 30 minutes.

How It Works

Purchase a WordPress support plan, then submit your WordPress Issue which the ticket will automatacally open for you, then we'll get to work and fix it, same day.

£20

One-Off Fee

1 Support Request

Small Fix ( < 30 Mins )

£30

One-Off Fee

3 Support Requests

Small Fixes ( < 30 Mins )

£50

One-Off Fee

5 Support Requests

Small Fixes ( < 30 Mins )

Support Catalog

These are some examples of small issues we can resolve. If it’s not listed, please contact us.

Update Issues

Plugin Install / Update

Login Page Issues

Theme Errors

FTP Prompt Error

Contact Form Issues

Spam Issues

White Screen Error

Media Upload Issues

Schedule Posts Issue

Database Error

Posts Returning 404

Media Thumbnails

Transfer Blog Posts

Memory Exhausted

Optimise Database

SSL Setup & Secure

Redirect Loop

Config File Issues

Elementor

LOOKING FOR WORDPRESS HOSTING?

Take a look at our managed WordPress hosting on LXD containers.

FAQ

Your host may not do the jobs you want them too, so you need someone like us.

We’ll need your WordPress admin details and FTP details. You can create a new admin user for us, so we can work on your site.

Unfortunately, we don’t work on WordPress multisites at this time.

Yes. Chkserv can help with those WordPress issues with most hosting providers. You’re not required to host your site at Chkserv.

You will need our malware removal service or If you host your site with us, then it’s included on with our plans.

Yes, Support is not available for certain tasks. See below:

  • Adding custom code to themes and plugins
  • Web Design work (Incl. content building)
  • Custom SEO Work (Adding Keywords, Descriptions to Pages)
  • Removing Malware (Please see our malware removal service)
  • Working on compromised/hacked websites
  • WordPress Multisite support
  • Perform services on sites using versions released prior to 4.0
  • Add custom functionality to a plugin
  • Boost page ranks
  • Building site backlinks
  • Configure a new theme or plugin
  • Create a plugin
  • Create images
  • Create page templates in page builders
  • Fix WooCommerce extension bugs
  • Add individual products for WooCommerce
  • Resolve WooCommerce conflict with theme
  • Increasing site traffic
  • Make your site mobile responsive
  • Paid marketing
  • Payment gateway configuration
  • Remove theme customisation
  • Research previous theme customisation
  • Set up a template for specific pages
  • Sites hosted by WordPress.com platform
  • Transfer a non-WP site to WordPress
  • Update a highly customised theme
  • Upload files/content
  • Virtual Assistant tasks (creating, updating and posting content)

Requests are on a monthly basis and expire at the end of the month.

Nope. Just pick a package which will cover the quantity of jobs required.