FAQ

All the questions you need answering are here.

HOSTING FAQ

Only 1 mailbox ( 2 GB ) is included free with our plans. We can offer extra at a small fee.

No banned plugins. But note, that WordFence is known to cause some issues.

No contracts. Cancel and re-join anytime.

  • Server Security & Maintenance.
  • Managed WordPress Updates ( Core & Plugins only )
  • WordPress Transfers ( For the maximum sites aloud on your plan )

Yes, you can host others such as Joomla, Drupal and Magento. But, we wont offer support in those platforms.

Should you wish to alter any PHP limits or settings you can do so by modifying the php.ini file.

  • PHP: 7.0, 7.1 & 7.2
  • NginX ( 1.14.2 )
  • Apache ( 2.4.37 )
  • MariaDB ( 10.2 )
  • Git ( 2.19 )
  • WP-CLI ( 2.1 )

CHKAID FAQ

We work 24 hours, 7 days a week. They are done in the order received and strive to complete work within a few hours.

Yes, We require payment first because this will secure the job. If we’re unable to complete it, then we will refund your money.

Yes, Only if the premium plugin supports automatic updates.

Yes, Our Malware Removal and Migration Service has £10 discount for each additional site. Contact us to place your custom order.

Yes. Our services are available to anyone with a WordPress site. You are not required to host your site at Chkserv.

No, Our Quick-Fixes requires £20 per task regardless of how long it takes to complete. We receive tickets that can be resolved in minutes and also some that can take an hour.

Yes, we are familiar with the platform and the hosting environment it requires.

No contracts. Our services are pay as you need.